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Terms of Use for TypeWell.com Website

Last Updated: April 23, 2023
Effective date for new users: May 1, 2023
Effective date for existing users: May 15, 2023

The TypeWell.com website and its associated services and content (collectively “Website”) is owned and operated by Catalina Solutions, LLC, d/b/a TypeWell (“TypeWell” “our”, “us”, “we”), an Arizona limited liability company with its principal place of business in Tucson, Arizona.

TypeWell has adopted this Terms of Use Agreement (“Agreement”) to inform you of your rights and duties when using the Website.  If you do not agree with the terms and conditions of this Agreement, you are expressly prohibited from using the Website and must discontinue your use immediately.

PLEASE READ THIS AGREEMENT CAREFULLY BEFORE ACCESSING, PAYING FOR, OR USING THE WEBSITE AND ASSOCIATED SERVICES. BY ACCESSING OR USING THE WEBSITE, YOU AGREE TO BE BOUND BY THE TERMS AND CONDITIONS OF THIS AGREEMENT.

TYPEWELL MAY, FROM TIME TO TIME, AND RESERVES THE RIGHT, IN ITS SOLE AND ABSOLUTE DISCRETION, TO MODIFY, LIMIT, CHANGE, DISCONTINUE, OR REPLACE THE WEBSITE OR THIS AGREEMENT. IN THE EVENT TYPEWELL MODIFIES, LIMITS, CHANGES, OR REPLACES THE WEBSITE OR THIS AGREEMENT, YOUR USE OF THE WEBSITE AFTER SAID MODIFICATION, LIMITATION, CHANGE, OR REPLACEMENT CONSTITUTES YOUR MANIFESTATION OF ASSENT TO THE MODIFICATION, LIMITATION, CHANGE, OR REPLACEMENT.

1. Definitions

As used in this Agreement:

  • Account” means a Transcriber’s various accounts with the Website - including the Application Account, Training Account, and Transcriber Account – as well as a Customer’s account with the Website.
  • Customer(s)” means any establishment that purchases Software license subscriptions from TypeWell, including, but not limited to, businesses, educational institutions, churches, non-profit organizations, and others.
  • “Transcriber(s)” means individuals who have attempted and/or successfully completed TypeWell’s Transcribing Course and thereafter provide Transcripts to Readers by using the Software.
  • Reader(s)” means individuals who access and use Transcripts through the Website that are generated by Transcribers.
  • Transcribing Course” means TypeWell’s online training program for Transcribers.
  • Transcript(s)” means the real-time, speech-to-text written record that Transcribers generate through the Software and provide to Readers via the Website.
  • User(s)” means all individuals that visit and access the Website, including, but not limited to, Transcribers, Customers, and Readers.
  • Software” means TypeWell’s proprietary transcription software used by Transcribers.
  • You / Your / You’re” means Users.

2. About the Site

TypeWell provides professional training and assessment services, and licenses transcribing software to be used by Transcribers who have successfully completed TypeWell’s online Transcribing Course.  The Website and related services provide Transcribers with training regarding real-time speech-to-text services so that Transcribers can directly provide these services as an accommodation for individuals with hearing loss, autism, auditory processing disorders, or other communication needs (i.e., “Readers”).  The TypeWell transcribing system involves condensing spoken language into concise English, using specialized abbreviation software to produce Transcripts in real time.

TypeWell also provides continuing education modules for Transcribers and through TypeWell’s Learning Management System, called Learning & Enrichment Online (“LEO”).

You understand that TypeWell is not obligated to provide any maintenance, technical or other support for the Website.

3. Warranties and Representations

You warrant and agree that you have the right and legal capacity to enter into this Agreement and to adhere to its terms and conditions.  If you are under eighteen (18) years of age but at least thirteen (13) years of age, you must present this Agreement to your parent or legal guardian for their review. You warrant that you are not prohibited from assenting to this Agreement by any pre-existing Agreement.

You warrant and represent that any and all information that you provide to TypeWell and the Website is accurate and valid. You agree to comply in good faith with the terms of this Agreement.
Given the global nature of the Internet, you agree to comply with all laws and rules where you reside or where you use the Website.  The Website is operated in the United States and TypeWell makes no representation that its Website or services are appropriate, lawful, or available for use in other locations.  TypeWell does not offer the Website where prohibited by law.

You warrant and agree that you will not use the TypeWell Software to provide services to others if you have not passed the TypeWell Transcribing Course and/or if your TypeWell service qualification has been revoked or downgraded.

4. Ownership of Website and License

You acknowledge and agree that TypeWell is the owner of, or has rights in and to, the Website and its associated content, including but not limited to all intellectual property rights inherent therein. The Website is protected by all applicable laws, intellectual property or otherwise, and you are expressly prohibited from using the Website for any purposes not explicitly stated in this Agreement. Specifically, and except where otherwise allowed under this Agreement, you are prohibited from framing, scraping, aggregating, hacking, reverse engineering, crawling, reproducing, preparing derivative works of, distributing, performing publicly, or displaying publicly the Website, whether in whole or in part, without the prior written consent of TypeWell.

TypeWell hereby grants you a limited, non-exclusive, non-sublicensable, royalty free, non-assignable, and revocable license to use the Website for its customary and intended purposes. Use of the Website for a use outside of its customary and intended purposes or in violation of the terms of this Agreement will result in the termination of this license.  Absent prior written permission from TypeWell, you are not permitted to reproduce, prepare derivative works, distribute copies, perform, display, or use for commercial purposes the Website or its content.  On occasion, TypeWell will expressly specify the content that may be shared and the manner for sharing this content.

This license is revocable at any time, and any rights not expressly granted herein are reserved to TypeWell.

5. Intellectual Property

All trademarks (common law or registered) and copyrights (common law or registered) displayed on this Website are the property of their respective owners.  Specifically, all photographs featured on the Website are copyrighted, licensed, and/or owned by TypeWell, unless otherwise stated.  All TypeWell marks are the property of TypeWell, including, but not limited to TYPEWELL and all TYPEWELL logos.

The Website, including its look and feel, color selections, layout, and arrangement, is the trade dress of TypeWell. You are prohibited from using TypeWell’s trademarks, service marks, and trade dress, or any colorable imitation thereof, to indicate the source of, sponsorship of, approval of, affiliation with, connection with, or association with your goods or services without the prior written consent of TypeWell.

6. Account and Transcriber Registration; Termination

Transcribers:

To use TypeWell’s Basic Skills Course for training services, Transcribers must register a free “Application” Account by completing the required information on the Website.  During the application process, you will be provided with specific course information, such as course schedules, due dates, and required equipment.  If accepted into the TypeWell’s Basic Skills Course, your Account will be converted to a “Training” Account once payment for the Basic Skills Course is received.  At this point, you will be required to sign and return a copy of the student information sheet.  Once you or your sponsor have made the required payments and you have begun the TypeWell Transcribing Course, you need to complete an intro questionnaire.  If you pass the course, your “Training” Account is converted into a Transcriber Account and you will receive a service qualification.  The service qualification allows you to obtain your software license.

To use TypeWell’s Learning Management System, TypeWell will manually create Accounts for Transcribers and other Users who enroll in continuing education modules.

Customers:

To purchase and manage TypeWell’s software licenses, you must register a free Site Account.  An Account Manager will be responsible for managing the TypeWell software license for a particular site.

By creating an Account, you are agreeing to receive email notifications from TypeWell.  TypeWell may utilize third-parties to send email notifications.  To the extent Users directly interact with third-parties providing such email notification services, Users may also receive email notifications from those third-parties.  Mass email notifications from TypeWell will contain an unsubscribe feature that allows you to opt out from future notifications.

Please see the Website’s Privacy Policy, which is incorporated into this Agreement by reference, regarding the collection and use of this and other information about you.  User Account information will be used consistent with the Privacy Policy. TypeWell does not endorse you or discriminate based upon any information provided by you or submitted through the Website.

You have a duty to ensure that the information provided through the Website and within your Account is truthful, current, complete, and accurate.  You understand and agree that you have an ongoing duty to update your personal information if and when it changes.  You are expressly prohibited from creating an Account that impersonates another person or otherwise violates the rights of a third party.  You expressly agree that you will not interfere with or disrupt a third party’s enjoyment and use of the Website.  TypeWell reserves the right to restrict access to, suspend, disable, or delete your Account or User Profile at any time, in its sole discretion, and without prior warning.  You are expressly prohibited from selling, leasing, lending, assigning, or otherwise transferring your Account.

You agree to keep your Account secure from unauthorized access.  You will log in using your email address and Account password.  You should not reveal your password to others.  You agree that you alone are responsible for your Account and all associated User Profiles.  You accept full responsibility for any and all use of your Account, whether authorized or unauthorized.  In the case of unauthorized access to your Account, you agree to contact TypeWell immediately.  You agree to hold harmless and indemnify TypeWell for any damages that arise out of or in relationship to the use of your Account.

If you cancel your Account, you will lose access to certain parts of the Website and the Website’s associated services, including, but not limited to, your Account, User Profile(s), and any data associated with them.  TypeWell is under no obligation to preserve your data for any length of time and will not be responsible for any loss of data.  TypeWell is under no obligation to provide you with the data associated with your Account and/or User Profile(s) after cancellation of your account, except as otherwise provided in the Privacy Policy.  TypeWell recommends that you maintain your own backup of Account and User Profile data.

7. Payment

You may make payments to TypeWell on the Website or by phone.  Credit card payments are processed online through a third-party payment processor, such as PayPal and Stripe, whose separate Terms of Service can be found here and here.  TypeWell also accepts ACH payments, checks, and purchase orders.

You shall not add or modify any terms or conditions to your payments to TypeWell for any of TypeWell’s products or services.

All prices are listed in U.S. Dollars (USD) and are guaranteed only after (i) your credit card or other payment method has been charged and (ii) your purchase is completed.  You agree that you are solely responsible for paying all applicable taxes, duties, levies, or charges imposed by any governmental entity anywhere in the world in connection with your use of the Website and/or purchase of services through the Website to that applicable governmental entity.

TypeWell reserves the right to make changes to pricing of the Transcribing Course, Software, and/or other services provided through the Website. You understand and agree that TypeWell will not be held liable for any User’s or third-party’s failure to complete a transaction.

8. Refund Policy

If a candidate withdraws from or fails any TypeWell Transcribing Course, TypeWell is not responsible for providing any refunds or exchanges.  However, TypeWell reserves the right to negotiate whether to refund a portion of the cost of the TypeWell Transcribing Course or to provide credit toward a future candidate and/or a future TypeWell Transcribing Course.  TypeWell reserves the right to negotiate whether to refund you a portion of the unused time for a TypeWell Software license.

9. User-Generated Content

TypeWell may provide you with the ability to submit User-Generated content to the Website, which may include, but is not limited to text and other content (collectively “User-Generated Content”).  Except as otherwise licensed herein, you own all rights in and to your User-Generated Content.  User-Generated Content may be hosted, shared, and/or published as part of the Website’s associated services.

No User-Generated Content is shared between training accounts for TypeWell’s Transcribing Course.  User-Generated Content entered into your private profile will be viewable only by TypeWell.  You expressly acknowledge that TypeWell does not guarantee any confidentiality with respect to any submissions of your User-Generated Content.

TypeWell’s Learning Management System allows for sharing of User-Generated Content, such as names, profile information, and images through shared group classes and blogs.  User-Generated Content posted to public areas of the TypeWell’s Learning Management System will be publicly visible to Account holders on this system.  User may control whether User-Generated Content will be publicly visible to third parties, instead of the User-Generated Content remaining private.

By submitting User-Generated Content to the Website, you grant TypeWell a non-exclusive, irrevocable, royalty-free, worldwide, and perpetual license to use your User-Generated Content for the customary and intended purposes of the Website and any purpose related thereto, including, without limitation, to reproduce, prepare derivative works, distribute copies, perform, display, research, and use any of the User-Generated Content. These purposes may include, but are not limited to, providing you or third parties with the Website or its associated services, improving the Website or its associated services, and archiving or making backups of the Website. You agree to waive all moral rights in and to your User-Generated Content across the world, whether you have or have not asserted moral rights in or to your User-Generated Content. By submitting User-Generated Content to the Website, you further agree to waive all rights of publicity or privacy with respect to the User-Generated Content submitted.

You warrant that any User-Generated Content that you submit to the Website will not violate the rights of third parties, including, but not limited to, trademark rights, copyright rights, and rights of publicity and privacy, or violate any applicable law, statute, ordinance, treaty, or regulation, whether local, state, provincial, national, or international.

You agree that you are solely responsible for any User-Generated Content that you submit to the Website.  TypeWell acts solely as a repository of data, and therefore makes no guarantees as to the validity, accuracy, relevance, usefulness, or legal status of any User-Generated Content.  TypeWell does not guarantee the confidentiality of any User-Generated Content you share through the Website with any third party.  Users expressly acknowledge that they interact with and share information with other users at their sole risk.

TypeWell reserves the right to remove User-Generated Content without prior notice and may, at its sole discretion, remove User-Generated Content that it determines, at its sole discretion, violates the terms of this Agreement.  TypeWell also reserves the right to terminate a user’s access to the Website for any reason, including, but not limited to, for repeatedly infringing on the intellectual property or other rights of third parties or otherwise violating the terms of this Agreement, or for no reason, and without prior notice.

To learn more about TypeWell’s copyright policies and learn how to submit an infringement claim based upon User-Generated Content, please reference TypeWell’s Copyright Policy, which is located below.

10. Copyright Policy

The TypeWell.com website (“Website”) and its associated content and services are © 2024 Catalina Solutions, LLC, d/b/a TypeWell (“TypeWell”).

TypeWell respects the intellectual property rights of others and is committed to helping third parties protect their rights. Users are prohibited from posting content that violates another party’s intellectual property rights. Unless otherwise stated, this Website and all content within this site are the property of TypeWell and are protected by copyright and other intellectual property laws.

By using this Website, you agree that you will not use any devices, software or automated programs such as spiders, crawlers or robots to systematically index, aggregate, download, harvest or re-publish any of its content or information.

If you believe that a user of the Website or one of its subdomains has infringed upon your copyright rights, please provide TypeWell.com with a notice of copyright infringement in compliance with § 512 of the Digital Millennium Copyright Act. Once TypeWell receives a notice of copyright infringement in compliance with § 512, we will act with commercial reasonableness to remove or disable access to the allegedly infringing content. TypeWell will also make a good faith attempt to notify the owner or uploader of the allegedly infringing content. The owner or uploader may respond to TypeWell with a counter-notification if they believe the content subject to a notice of copyright infringement was not infringing any intellectual property rights.

The notice of copyright infringement must be compliant with § 512 of the Digital Millennium Copyright Act and must also contain the following:

  1. The physical or electronic signature of a person authorized to act on behalf of the copyright owner;
  2. Identification of the copyrighted work(s) alleged to have been infringed;
  3. The location of the copyrighted work(s) on the Website;
  4. Your contact information, such as an address, telephone, fax number, or email address;
  5. A statement that you have a good faith belief that the use of the allegedly infringing content is not authorized by the copyright owner, its agent, or the law; and
  6. A statement, under penalty of perjury, that the information in the notification is accurate and that you are authorized to act on behalf of the copyright owner.

Conversely, if you are a Website user that believes that content subject to a notice of copyright infringement is not actually infringing, you may submit a counter-notification. The counter-notification must contain the following:

  1. Identification of the specific materials that have been removed from the Website;
  2. Your contact information, such as an address, telephone, fax number, or email address;
  3. A statement, under penalty of perjury, that you have a good faith belief that the content was removed as a result of mistake or misidentification;
  4. A statement that you consent to the jurisdiction of the federal district court in which your address is located or, if you are outside of the US, that you consent to the jurisdiction of the federal courts located in Arizona;
  5. A statement that you will accept service of process from the notifying party; and
  6. Your physical or electronic signature.

Notifications of copyright infringement and counter-notifications may be submitted to:

TypeWell
ATTN: DMCA Agent
P.O. Box 16
Tucson, AZ 85702

with a copy emailed to dmca@typewell.com

11. Prohibited Uses

You expressly agree that you will not use the Website to violate any law, statute, ordinance, regulation, or treaty, to violate the rights of third parties, or for a use outside of the customary and intended purposes of the Website.
Specifically, you are prohibited from:

  • Posting or transmitting content that:
    • Infringes upon the intellectual property rights of others;
    • Threatens or encourages bodily harm and/or destruction of property or that is offensive, defamatory, derogatory, pornographic or obscene;
    • Promotes or engages in hate, violence, cruelty, bribery, gossip, harassment, stalking, discrimination, terrorism, or intolerance of any kind based upon race, ethnicity, religion, sexual orientation, or disability;
    • Incites any illegal activity or unlawful sexual solicitation;
    • Supports unlawful interactions or engagements with weaponry, controlled substances, or gambling;
    • Engages in debt collection;
    • Raises financial support of anyone involved or alleged to be involved in criminal activity, or that raises support or defense of criminal activity;
    • Impersonates another or is fraudulent, inaccurate, or misleading;
    • Constitutes an unwanted commercial solicitation, a scam, a pyramid scheme, a chain letter, or a spam message;
    • Intends to collect personal or personally identifiable information from others;
    • Violates any term or condition of this Agreement;
  • Promotes or engages in dishonesty;
  • Using a robot, spider, scraper, or other automated technology to access the Website;
  • Imposing a disproportionate load on the Website or its server infrastructure or otherwise attempting to interfere with the operation of the Website;
  • Attempting to gain access to the private data or personal information of a Website User or third party;
  • Circumventing TypeWell’s technological and physical security measures;
  • Announcing or falsely suggesting an affiliation with or endorsement by TypeWell.

If you encounter content or witness behavior that you believe is inappropriate and violates this Agreement, you may report it to TypeWell by sending an email to support@typewell.com.

12. Mobile Devices

The Website can be visited via a mobile device.  To the extent you access the Website through a mobile device, your wireless carrier’s standard charges, rates, and fees may apply.  TypeWell is not responsible for any fees or errors that occur while accessing the Website via mobile device.

13. Section 230 of Communications Decency Act

You acknowledge and agree that TypeWell is an interactive computer service provider under Section 230 of the Communications Decency Act. Though TypeWell may edit, remove, or control the content displayed through the Website, you agree that TypeWell will not be considered an information content provider and will not be held liable for the republication of defamatory or tortious content created by third parties, whether through the Website or otherwise.

14. Third Party & Affiliate Links

You understand that the Website may contain links to third-party websites, applications, or services that TypeWell does not own or control. You agree that TypeWell will not be held responsible or liable for the content of third-party websites, applications, or services and that TypeWell’s inclusion of those websites, applications, or services within its Website does not constitute TypeWell’s endorsement of, recommendation of, or affiliation with any of those websites, applications, or services.

15. No Endorsement

TypeWell does not endorse or recommend any commercial product, process, or service.  The views and opinions of Users, contributors, and others expressed on this Website do not necessarily state or reflect those of TypeWell and are not intended to be used for advertising or product endorsement purposes.

16. Term and Termination

This Agreement will remain in full force and effect so long as the Website is in operation.  TypeWell may terminate this Agreement without liability at any time, without notice, and for any reason, including but not limited to for your violation of a term or condition of this Agreement.

17. Disclaimer of Warranties

TYPEWELL DISCLAIMS ANY RESPONSIBILITY FOR ANY HARM OR LIABILITY ARISING OUT OF OR RELATED TO YOUR USE OF THE WEBSITE, SOFTWARE, OR SERVICES PURCHASED THROUGH THE WEBSITE. TYPEWELL PROVIDES THE WEBSITE, SOFTWARE, AND THE SERVICES PROVIDED THROUGH THE WEBSITE ON AN AS-IS BASIS AND WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, ACCURACY, COMPLETENESS, NON-INFRINGEMENT, OR QUALITY. SOME JURISDICTIONS DO NOT ALLOW AN EXCLUSION OF IMPLIED WARRANTIES. IF YOU ARE LOCATED IN SUCH A JURISDICTION, THIS EXCLUSION MAY NOT APPLY.

TYPEWELL WILL NOT BE HELD LIABLE OR RESPONSIBLE FOR ANY CONTENT POSTED ON THE WEBSITE, INCLUDING BUT NOT LIMITED TO ANY ADVICE PROVIDED BY ANY THIRD PARTY, ANY THIRD-PARTY LINKS POSTED ON THE WEBSITE, OR ANY CONTENT TRANSMITTED THROUGH THE WEBSITE. TYPEWELL IS A SERVICE PROVIDER AND DOES NOT ASSUME RESPONSIBILITY FOR ANY ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DESTRUCTION OF IDENTITY, UNAUTHORIZED ACCESS TO AN ACCOUNT, OR ALTERATION THEREOF. TYPEWELL RESERVES THE RIGHT TO DISCONTINUE THE WEBSITE AT ANY TIME.

TYPEWELL WILL NOT BE HELD LIABLE FOR NETWORK, INTERNET, COMPUTER, HARDWARE, OR SOFTWARE PROGRAM MALFUNCTIONS, FAILURE, DELAYS, OR DIFFICULTIES WITH THE WEBSITE AT ANY TIME.

THE ENTIRE RISK ARISING OUT OF USE OR PERFORMANCE OF TYPEWELL’S WEBSITE, SOFTWARE, OR RELATED SERVICES REMAINS WITH YOU.

18. Limitation of Liability

TYPEWELL WILL NOT BE LIABLE TO YOU UNDER ANY LEGAL THEORY FOR ANY DAMAGES, CLAIMS, INJURIES, JUDGMENTS, COSTS, OR LIABILITIES ARISING OUT OF OR RELATED TO YOUR USE OR MISUSE OF THE WEBSITE OR SOFTWARE OR YOUR USE OF SERVICES OFFERED THROUGH THE WEBSITE, INCLUDING, BUT NOT LIMITED TO, LOSS OF BUSINESS, LOSS OF INCOME, SPECIAL DAMAGES, INCIDENTAL DAMAGES, CONSEQUENTIAL DAMAGES, PUNITIVE DAMAGES, OR EXEMPLARY DAMAGES. YOU UNDERSTAND AND AGREE THAT THE MAXIMUM AMOUNT THAT TYPEWELL CAN BE HELD LIABLE TO YOU UNDER ANY CIRCUMSTANCE IS THE AMOUNT THAT YOU PAID, IF ANY, FOR SERVICES OR SOFTWARE PURCHASED THROUGH THE WEBSITE, AND IN NO CASE WILL THAT AMOUNT EXCEED $100. IF NO AMOUNT IS PAID BY YOU TO MY TYPEWELL, YOU AGREE THAT YOU WILL BE LIMITED TO INJUNCTIVE RELIEF ONLY UNLESS OTHERWISE PERMITTED BY LAW.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF DAMAGES. IF YOUR JURISDICTION DOES NOT ALLOW THE EXCLUSION OR LIMITATION OF DAMAGES, YOU SHOULD SEEK LEGAL COUNSEL TO UNDERSTAND YOUR LEGAL RIGHTS UNDER THE LAW.

THE WEBSITE MAY CONTAIN TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS OR OMISSIONS. TYPEWELL IS NOT RESPONSIBLE FOR ANY SUCH TYPOGRAPHICAL, TECHNICAL, OR PRICING ERRORS LISTED ON THE WEBSITE OR THE ACCURACY OR COMPLETENESS OF THE INFORMATION YOU PROVIDE WHILE TRANSCRIBING DURING OR AFTER TYPEWELL’S TRAINING COURSES.

19. Indemnification

You agree to hold harmless, indemnify, and defend TypeWell, its officers, employees, agents, successors, and assigns, from and against any and all claims, demands, losses, damages, rights, and actions of any kind, including, but not limited to, property damage, infringement, personal injury, and death, that either directly or indirectly arise out of or are related to your use of the Website, your use or provision of any services purchased through the Website, your reliance upon advice provided through the Website, your submission of User-Generated Content to the Website, your violation of any term or condition of this Agreement, your violation of any applicable law, statute, ordinance, regulation, or treaty, whether local, state, national, or international, or your violation of the rights of a third party.

Your obligation to defend TypeWell under the terms of this Agreement will not provide you with the right to control TypeWell’s defense, and TypeWell reserves the right to control its defense and choose its counsel regardless of your contractual requirement to indemnify TypeWell.

20. Assignment

You acknowledge and agree that you are prohibited from assigning your rights and obligations under this Agreement.  TypeWell may assign its rights and obligations under this Agreement at any time, including but not limited to in a sale of the Website.

21. Jurisdiction, Governing Law, and Resolution of Disputes

This Agreement will be interpreted, governed, construed, and enforced under the laws of the State of Arizona without giving effect to any conflicts of laws principles. You agree that any claim or dispute that you may have against TypeWell will be exclusively resolved through arbitration.

YOU AND TYPEWELL AGREE THAT ARBITRATION WILL BE THE EXCLUSIVE FORUM AND REMEDY AT LAW FOR ANY DISPUTES ARISING OUT OF OR RELATING TO THIS AGREEMENT, YOUR USE OF THE WEBSITE, OR THE PURCHASE OF SERVICES FROM TYPEWELL, INCLUDING ANY DISPUTES CONCERNING THE VALIDITY, INTERPRETATION, VIOLATION, BREACH, OR TERMINATION OF THIS AGREEMENT. ARBITRATION UNDER THIS AGREEMENT WILL BE HELD IN ARIZONA AND IN ACCORDANCE WITH THE MOST RECENTLY EFFECTIVE COMMERCIAL ARBITRATION RULES OF THE AMERICAN ARBITRATION ASSOCIATION. THE ARBITRATION PROCEEDING WILL BE DECIDED BY A SINGLE ARBITRATOR AND THE ARBITRATOR WILL DECIDE THE ARBITRATION PROCEEDING BY APPLYING THE LAWS AND LEGAL PRINCIPLES OF THE STATE OF ARIZONA AND THE FEDERAL LAWS OF THE UNITED STATES. THE LOSING PARTY WILL BE REQUIRED TO PAY THE PREVAILING PARTY’S REASONABLE ATTORNEYS’ FEES. YOU AND TYPEWELL AGREE THAT THE SITUS OF THIS AGREEMENT IS IN THE STATE OF ARIZONA. YOU AND MY TYPEWELL AGREE TO SUBMIT TO THE EXCLUSIVE PERSONAL JURISDICTION OF ANY SUCH ARBITRATOR OR ARBITRATION PROCEEDING.

22. Severability

If any provision of this Agreement is found to be invalid or unenforceable for any reason whatsoever, the remaining provisions will remain valid and unimpaired and will continue in full force and effect.

23. Integration

TypeWell hereby incorporates its Privacy Policy and its Copyright Policy into this Agreement. This Agreement and its incorporated Privacy Policy and Copyright Policy constitutes the entire agreement between the parties with respect to the use of the Website and its associated services. You acknowledge and agree that any additional provisions that may appear in any communication from you will not bind TypeWell.

24. No Waiver

You understand and agree that no term or provision of this Agreement will be deemed to have been waived and no breach will be deemed to have been consented to unless said waiver or consent is in writing and signed by the party to be charged.

25. Child Online Privacy Protection Act

The Website is not directed to persons under the age of eighteen (18) and TypeWell will not knowingly collect personally identifiable information from children under the age of eighteen (18). If TypeWell inadvertently collects such personally identifiable information, TypeWell will delete the personally identifiable information in accordance with its security protocols.

26. Limitation On Actions

TYPEWELL AND YOU BOTH AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF OR RELATED TO THE WEBSITE OR ANY SERVICES PURCHASED THROUGH THE WEBSITE MUST COMMENCE WITHIN ONE YEAR AFTER THE CAUSE OF ACTION ACCRUES. FAILURE TO ASSERT SAID CAUSE OF ACTION WITHIN ONE YEAR WILL PERMANENTLY BAR ANY AND ALL RELIEF.

YOU WILL ONLY BE PERMITTED TO PURSUE CLAIMS AGAINST TYPEWELL ON AN INDIVIDUAL BASIS, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION OR PROCEEDING AND YOU WILL ONLY BE PERMITTED TO SEEK RELIEF (INCLUDING MONETARY, INJUNCTIVE, OR DECLARATORY RELIEF) ON AN INDIVIDUAL BASIS.

27. Reservation of Rights

All rights not expressly granted herein are reserved to TypeWell.

28. Notice

Any notice under this Agreement may be sent to:
TypeWell
P.O. Box 16
Tucson, AZ 85702
support@typewell.com

Jan 2, 2024

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